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Web Development
Knowledge Portals
Information management is a major problem in many companies. With the proliferation of information, many companies need a way to organize it, share it and make it available on demand. Knowledge portals can help. Like general-interest portals such as MSN, they weave together threads of information and present them coherently. But unlike such consumer-oriented sites, knowledge portals are vertical- or business-specific, centralizing information and providing access for those with appropriate privileges.
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Health Information Websites
In survey after survey, surfing the Internet consistently ranks as a primary activity for people seeking information about health concerns. To reach this audience, organizations must present health information and messages in a professional and trustworthy manner. Memetica has the experience and expertise to provide such a presentation for both a consumer and professional audience. Our health information Websites include the design, content and technology necessary to engage audiences and convert random surfers to satisfied repeat visitors.
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E-commerce
E-commerce can help companies do business better and faster while giving customers a better shopping experience and greater control. For everything from one product to a whole catalogue, Memetica provides companies with effective, secure e-commerce ventures that can reduce costs, increase sales and expand markets.
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Sales and Promotions
Learning
Interactive Training Modules
Since healthcare is a knowledge-based industry, the need to keep healthcare teams up to date is crucial. But training employees can drain money and time. Wouldn't it be great if they could learn independently, without the cost of a human guide? With interactive training modules, organizations can set up learning programs without the need for costly instructors. Interactive training modules can run independently or as a supplement to existing training programs. Distributed on CD-ROM, DVD or the Internet, these tools can present information in a logical way and include such things as graphics, animations and quizzes, which have shown to sustain interest and improve information retention.
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Immersive Presentations
Interactive Product Catalogues
Paper catalogues are costly. But organizations can avoid the cost of printing and distributing a one-dimensional, static, quickly out-of-date package by opting for an interactive product catalogue. Such catalogues can be distributed on CD-ROM, DVD or the Internet, and can provide far more than just text and pictures. They can offer everything from full-motion video to interactive product demonstrations, as well as one-click links to secure ordering. Combined with a product database, they are also easily updatable and searchable, and allow for up-selling features such as product recommendations based on past purchases. All in all, interactive product catalogues can prove to be both less expensive and more effective.
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Interactive Sales Tools
Customers are individuals, but too often organizations are unable to treat them on an individual basis. This makes it difficult to convey the value of a product or service to a customer with a specific need. Interactive sales tools can help, by providing tailored answers based on how customers respond to predefined questions, as well as by allowing customers to learn more about features and functions they find compelling. Using interactive sales tools, customers can quickly learn what aspects of a product or service are relevant to them. And this personal attention comes without the high cost of a sales team or call centre.
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Interactive Product Demonstrations
Consider this: In a store, you don't just see a one-dimensional view of a product along with text, but get to touch, try on and test, as well as everything else necessary to assist a buying decision. Knowing this, why would anyone settle for text and images when selling or supporting a product with electronic media? Interactive product presentations can offer such things as three-dimensional views, full-motion video, animation, voice-overs and much more. Distributed on CD-ROMs, DVDs or the Internet, they can provide the mix of information, stimulation and interaction necessary to distinguish a product and sway a purchasing decision.
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Demonstration Centres
Want to go one step beyond an interactive product demonstration and add real-time communication? If so, an online demonstration centre is just what you need. Such systems allow a presenter to lead an audience through a product demonstration and respond to queries. Demonstration centres reduce the cost of sales by providing a one-to-many interface and build on the strength of interactive product presentations by providing a human touch.
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Evaluations and Surveys
Pain Questionnaires
Pain questionnaires, combined with physical evaluations, are one of the most valuable tools for determining dysfunction and disability. Such tools help healthcare providers document a client's injury, guide a client's treatment and document a client's progress. Using interactive media such as Internet forms can make them even more valuable. Among other benefits, these can guarantee clients complete all required fields, guide a client through all necessary steps, allow clients and providers access from anywhere and provide instant analysis.
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Progress Reports
Progress reports are essential for outcome-based practices. They aid in decision making, document necessity of care, provide clients with feedback and aid patient compliance. They also allow healthcare providers to gather and organize relevant information, which can be used for insurers, to help establish credibility of treatment protocols. Electronic progress reports are even more valuable as they automate many processes, can allow clients and providers to track progress from anywhere and can include multimedia elements that improve client participation.
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Patient Satisfaction Surveys
Customer service is more important in health than almost any other field, as it can have a direct impact on treatment and compliance. But how many health provider organizations measure their clients' satisfaction effectively and efficiently? Dynamic and integrated patient satisfaction surveys can provide valuable insights into the healthcare process, as well as the knowledge necessary to improve services, attract clients and retain clients.
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Product Feedback Forms
How do consumers feel about a health product or business? With product feedback forms, organizations can determine the needs and wants of their customers. Such forms provide the information necessary to make product and organizational improvements. Product feedback forms can also help increase consumer loyalty and assist in up-selling. |
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